UX/UI Design

We love turning complex challenges into elegant, user-focused digital products. We combine creativity with precision, crafting experiences that not only look beautiful but also drive engagement and deliver measurable results.


We approach each project with a deep understanding of your brand and audience, ensuring that our solutions are tailored to your specific goals. From interactive interfaces to seamless user journeys, we design with purpose—creating digital products that stand out in today’s competitive landscape.

Our UX/UI Design Philosophy

Human-Centred

Our approach is informed by extensive research and empathy, delivering products that are inclusive, accessible and tailored to your users

Tailored

We’ll embed seamlessly alongside and work collaboratively with your existing development team or tackle stand-alone projects

Tool Agnostic

Our experienced, innovative and adaptive designers will work with the tools that best suit your project — Whether you’re using Figma, XD or pen and paper

ACCESSIBILITY

We design for those with disabilities, whether permanent, temporary, or situational. We design and adhere to guidelines such as WCAG 2.0

Services

Product Design

Transform your Products

We’re experts in designing effective and innovative products that are aligned to user’s requirements, and your technical environment. 


We specialise in scalable design systems for mobile, desktop, responsive interfaces, a variety of business systems — both B2B and consumer-facing — and internal platforms. 


  • Wireframes 
  • Prototypes 
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Product Vision & Roadmaps

Align your Goals

We’ll help define your product vision, strategy, and roadmap to help turn your product into reality. 


We prioritise features that align with business goals and using journey mapping, we transform your vision into a roadmap for success. 


  • Product Vision Advice 
  • Product Roadmap Workshops 
  • Strategic Planning 
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Training & Capability Uplift

Upskill your Teams

We empower your internal teams to succeed, offering comprehensive training in design and product management that equips your team members with the skills they need to excel. 


We’ll help you set up effective design and product management practices, improving ways of working and fostering a culture of continuous improvement within your organisation. 


  • Design and product management training 
  • Best practice and ways of working training 
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Case Studies

We're extremely proud of the work we complete for each and every client.

From enterprise clients all the way through to small businesses and startups, our focus has always been on providing positive results in the most efficient way possible. Our Way of Working paves the way for successful outcomes for each project.

SEE OUR WORK

Our Latest Thinking

Hanieh Madad Wins Women in Digital Technical Leader of the Year Award

25 Oct, 2024
We’re pleased to share that Hanieh Madad, Senior Software Developer and Team Leader at Patient Zero, has been awarded the Women in Digital Technical Leader of the Year. This award recognises Hanieh’s dedication to her craft and her thoughtful approach to leadership within the tech industry. The judges highlighted Hanieh’s exceptional handling of a complex project, noting her skill in managing stakeholders, mentoring junior engineers, and her commitment to community contributions. In her acceptance speech, Hanieh shared, “I wouldn’t be standing here without my amazing team that I have had the privilege of working with. This award is as much theirs as it is mine.” At Patient Zero, Hanieh leads with a balance of technical expertise and thoughtful mentorship. Known for guiding complex projects to success, she consistently supports her team’s growth and development, making this recognition truly fitting. Congratulations, Hanieh, on this achievement and for the positive impact you continue to make.

ARN Women in ICT Finalists: Bay McGovern, Demelza Green, and Weasley Au

01 Sep, 2024
Congratulations to three of our team members for being selected as finalists in the ARN Women in ICT Awards 2024. Recognised for their achievements and contributions within Patient Zero, our finalists are: Bay McGovern - Shining Star Demelza Green - Innovation Weasley Au - Graduate “This is a stunning display of emerging and established female talent in Australia,” said ARN Editor Julia Talevski. “This year’s finalists have set an extremely high bar and are a source of inspiration for women leading the way in technology — we are proud and privileged to be celebrating each and every one of them.” WIICTA 2024 will honour the channel across eight categories, spanning Innovation, Technical, Entrepreneur, Graduate, Rising Star, Shining Star, Achievement, and DE&I Individual Champion awards. In response to a wealth of standout submissions, specific categories have been divided to best acknowledge and highlight the depth of female talent in the Australian market. The winners will be announced on September 19th at the prestigious event set to take place at Doltone House in Jones Bay Wharf Sydney. For more information on the ARN Women in ICT Awards 2024, visit the official ARN announcement here .

Avoiding Race Conditions and Data Loss When Autosaving in React-Query

By Irina Kudryavtseva • 10 Jun, 2024
Auto-saving is a common feature in many popular web applications like Gmail. Although it is very convenient for users it introduces certain challenges that developers and designers must address to ensure a seamless user experience.  For instance, when implementing an autosave feature, it's crucial to manage user expectations by providing clear feedback about when data is being saved and ensuring that there is no data loss during the save process. When it works, it can make your application feel natural and seamless, but if auto-save breaks (especially without notifying the user) it can destroy the user’s trust in your application. Depending on the chosen technology, state management and app architecture, developers may face different issues with autosaving. But for simplicity of this discussion, let’s say we have a React app which uses react-query for state management, data fetching, caching, and background updates. We also have a number of controlled React components on a page, and every time a user interacts with this page, the same mutation request with a different payload representing the latest “state” that the user has entered or selected is made to update one database entity on the back end.
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